Version effective as of 09/05/2025
This website and its associated mobile application (hereinafter collectively referred to as "the Platform") are published by COVER AR, a simplified joint-stock company with a capital of €1,000, registered with the Trade and Companies Register under number 944 459 775, whose registered office is located at 34 Lotissement Les Acacias, 76150 LA VAUPALIÈRE.
The legal representative of the company is Mr. Quentin LEBRUN.
The Platform is hosted by OVH, 2 rue Kellermann, 59100 ROUBAIX, accessible from the website https://www.ovhcloud.com.
For any requests relating to technical support, users can send their request to the following address: support@cover-ar.com. For any commercial or other requests, please contact the company at the following address: contact@cover-ar.com.
These legal notices, general terms of use and general terms of sale (hereinafter the "Terms") aim to define the terms of access and use of the Platform as well as the terms of subscription and performance of the services offered by COVER AR.
By using the Platform or subscribing to the services, any user acknowledges having read, understood and accepted these Terms without reservation.
The Platform provides access to the COVER AR application and its client area, accessible only after subscribing to a subscription plan. COVER AR offers several subscription plans, monthly or annual, giving access to the application and client area.
In addition, COVER AR offers equipment rental, including iPad tablets, to allow optimal use of the services. These rentals are accompanied by a security deposit, the amount of which varies depending on the model rented.
The price of subscriptions and rentals is indicated in euros excluding tax or including all taxes depending on applicable regulations. COVER AR reserves the right to modify its prices at any time, it being specified that the applicable price is the one in force at the time of subscription or renewal.
Payment is made exclusively by credit card via the secure Stripe payment solution. Any subscription entails acceptance of Stripe's contractual terms, available on their website.
The subscription is concluded for an initial period of one month or twelve months depending on the chosen plan. It is then tacitly renewed for an identical period, unless terminated by the customer before the due date. Termination only takes effect at the end of the current period and does not give rise to any prorated refund.
Equipment rental is concluded without a mandatory minimum duration. Upon subscription, the customer pays a security deposit whose amount is determined according to the chosen equipment model. This deposit does not bear interest and is returned after the end of the contract, provided that the equipment is returned in good working order.
The equipment remains the exclusive property of COVER AR throughout the contract period. The customer undertakes to use it carefully and in accordance with its intended purpose. In case of loss, theft or breakage, COVER AR may retain all or part of the security deposit depending on the damage suffered.
COVER AR reserves the right, during the contract, to replace the equipment with an equivalent or more recent model if it deems that the equipment provided has become obsolete.
In accordance with applicable legal provisions, the right of withdrawal provided for by the Consumer Code does not apply to contracts concluded between professionals. As COVER AR's services are exclusively intended for a professional audience, no withdrawal period can be invoked by the customer after subscription.
All elements constituting the Platform, including but not limited to software developments, interfaces, databases, trademarks, logos, texts, images, videos and any other content, are the exclusive property of COVER AR.
Any reproduction, representation, modification, adaptation, translation or exploitation, in whole or in part, of these elements, without prior written authorization from COVER AR, is strictly prohibited and may constitute an act of infringement within the meaning of the Intellectual Property Code.
Any misuse of the Platform, not in accordance with its purpose, is also prohibited.
COVER AR collects and processes personal data as part of the use of the Platform, particularly for the management of subscriptions and customer accounts.
The terms of collection, processing and protection of this data are detailed in the Privacy Policy accessible at the following address: https://account.cover-ar.com/privacy.
COVER AR implements all reasonable means to ensure the availability and proper functioning of the Platform. However, the company cannot be held responsible in case of temporary unavailability of the service, suspension for maintenance or external disruptions.
Similarly, COVER AR disclaims any liability in case of data loss attributable to the user or a third party, non-compliant use of the Platform by the customer, or in case of occurrence of an event constituting force majeure, as defined by Article 1218 of the Civil Code.
COVER AR reserves the right to unilaterally suspend or terminate a customer's access to the Platform in case of serious breach of these Terms, particularly in case of non-payment, non-return of rented equipment or abusive use of the Platform.
Termination by COVER AR does not give rise to any refund of amounts already paid by the customer.
These Terms are governed by French law. Any dispute relating to the interpretation, validity or execution of these Terms shall be subject to the exclusive jurisdiction of the Court of Rouen, notwithstanding plurality of defendants or warranty claims.
For any questions regarding the execution of these Terms, the customer can contact COVER AR:
For technical support: support@cover-ar.com
For any commercial or administrative request: contact@cover-ar.com